All articles

Behind the Scenes

4 min read

Leading a high-performance remote/hybrid team

Founders often ask about Rainforest’s operating cadence. How do we keep our hybrid/remote team aligned on objectives when everyone is moving fast, priorities change based on customer needs, and there’s zero room for error? Here's how...

14th Oct 2024

Product news

1 min read

Increasing authorization rates with partial auth

What happens when a customer tries to make a purchase but doesn’t have enough funds? Partial auth allows customers to pay the authorized amount on one card and complete the purchase with another payment method.

7th Oct 2024

Screenshot of pre-built helpdesk menu page

Product news

2 min read

Merchant support just got easier with pre-built helpdesk articles

The biggest challenge for a lot of platforms moving to embedded payments is merchant support. That's why Rainforest has created pre-built helpdesk articles and made them available for all platform partners!

16th Aug 2024

Payments strategy

7 min read

Interchange optimization: a guide for software companies

Interchange passthrough is the primary driver of payment processing costs. Here's how to optimize it...

9th Aug 2024

Screenshot of export dialog box for payments report and deposit report

Product news

1 min read

Payments reports and deposit reports are now downloadable

Rainforest was designed to make it easy for software platforms to offer intuitive in-context payments reporting, but sometimes merchants just need to download their payment data.

8th Aug 2024

Payments strategy

8 min read

The true cost of low-cost payment providers

While the highest-cost provider isn’t necessarily the best, no one becomes the lowest-cost provider without compromising on quality or service. These compromises have material consequences that often outweigh the superficial savings.

29th Jul 2024

Announcements

5 min read

Rainforest accelerates growth with $20M Series A

I’m thrilled to announce that we have closed a $20M Series A led by Matrix Partners. In this post, I’ll share some thoughts on the raise and the path ahead.

26th Jun 2024

Quick insights

2 min read

Is high-touch customer support scalable?

8th Apr 2024

Payments strategy

10 min read

Protect your SaaS platform from fraud losses

Embedded payments can bring a lot of benefits to vertical SaaS platforms, including increased revenue, increased engagement, and reduced churn. But wherever there’s payment processing, there’s also fraud. This article outlines what SaaS platforms need to know about credit card fraud, and how to work with your payment provider to minimize fraud.

4th Apr 2024

Quick insights

2 min read

Does your payment provider let small mistakes slide? That's a problem...

18th Mar 2024

Product news

4 min read

Growing your payments revenue through easier merchant onboarding

As a SaaS platform, you only earn payments revenue from merchants who actually use your platform to accept payments. When merchant onboarding is fast and easy, more merchants sign up to take payments, processing volume increases, and your revenue increases with it. 

14th Mar 2024

Payments strategy

2 min read

Hidden costs of becoming a PayFac

7th Mar 2024

Quick insights

2 min read

Payments is risk management

6th Mar 2024

Quick insights

2 min read

Why we chose to build our core technology

23rd Feb 2024

Case studies

2 min read

How we helped a platform save 50 bps on interchange

Our team just helped a SaaS platform save 50 bps on their credit card fees before that platform even finished onboarding. This is how we did it.

20th Feb 2024

Announcements

4 min read

Rainforest grows with $11.75M seed round funding

By Joshua Silver, founder and CEO Today, after a lengthy private beta, we are publicly announcing our seed raise and making our platform generally available.  I couldn’t be more thrilled to announce that we have closed an $11.75 million seed funding round led by Accel, with participation from Infinity Ventures, BoxGroup, The Fintech Fund, Tech […]

4th Oct 2023

CEO notes

3 min read

Why I started Rainforest

By Joshua Silver, founder and CEO After a successful exit from my first startup, Patientco, a patient financial engagement company, I spent several years running a consulting firm focused on helping software companies embed payments and other financial services to their products. Through dozens of engagements, a few consistent patterns emerged: The most successful software […]

4th Oct 2023

Payments strategy

2 min read

Two questions to ask your embedded payments provider (before you sign that agreement) Transparent, honest pricing adjusts as payment volume grows.

20th Feb 2023

Payments strategy

3 min read

Contract terms that add (or subtract) enterprise value

16th Feb 2023

Payments strategy

5 min read

5 ways to scale and monetize payments

16th Feb 2023

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