All articles
Product news
2 min read
Merchant support just got easier with pre-built helpdesk articles
The biggest challenge for a lot of platforms moving to embedded payments is merchant support. That's why Rainforest has created pre-built helpdesk articles and made them available for all platform partners!
16th Aug 2024
Payments strategy
7 min read
Interchange optimization: a guide for software companies
Interchange passthrough is the primary driver of payment processing costs. Here's how to optimize it...
9th Aug 2024
Product news
1 min read
Payments reports and deposit reports are now downloadable
Rainforest was designed to make it easy for software platforms to offer intuitive in-context payments reporting, but sometimes merchants just need to download their payment data.
8th Aug 2024
Payments strategy
8 min read
The true cost of low-cost payment providers
While the highest-cost provider isn’t necessarily the best, no one becomes the lowest-cost provider without compromising on quality or service. These compromises have material consequences that often outweigh the superficial savings.
29th Jul 2024
Announcements
5 min read
Rainforest accelerates growth with $20M Series A
I’m thrilled to announce that we have closed a $20M Series A led by Matrix Partners. In this post, I’ll share some thoughts on the raise and the path ahead.
26th Jun 2024
Quick insights
2 min read
Is high-touch customer support scalable?
8th Apr 2024
Payments strategy
10 min read
Protect your SaaS platform from fraud losses
Embedded payments can bring a lot of benefits to vertical SaaS platforms, including increased revenue, increased engagement, and reduced churn. But wherever there’s payment processing, there’s also fraud. This article outlines what SaaS platforms need to know about credit card fraud, and how to work with your payment provider to minimize fraud.
4th Apr 2024
Quick insights
2 min read
Does your payment provider let small mistakes slide? That's a problem...
18th Mar 2024
Product news
4 min read
Growing your payments revenue through easier merchant onboarding
As a SaaS platform, you only earn payments revenue from merchants who actually use your platform to accept payments. When merchant onboarding is fast and easy, more merchants sign up to take payments, processing volume increases, and your revenue increases with it.
14th Mar 2024
Payments strategy
2 min read
Hidden costs of becoming a PayFac
7th Mar 2024
Quick insights
2 min read
Payments is risk management
6th Mar 2024
Quick insights
2 min read
Why we chose to build our core technology
23rd Feb 2024
Case studies
2 min read
How we helped a platform save 50 bps on interchange
Our team just helped a SaaS platform save 50 bps on their credit card fees before that platform even finished onboarding. This is how we did it.
20th Feb 2024
Quick insights
2 min read
How contract terms help or hurt customer support
19th Feb 2024
Announcements
4 min read
Rainforest grows with $11.75M seed round funding
By Joshua Silver, founder and CEO Today, after a lengthy private beta, we are publicly announcing our seed raise and making our platform generally available. I couldn’t be more thrilled to announce that we have closed an $11.75 million seed funding round led by Accel, with participation from Infinity Ventures, BoxGroup, The Fintech Fund, Tech […]
4th Oct 2023
CEO notes
3 min read
Why I started Rainforest
By Joshua Silver, founder and CEO After a successful exit from my first startup, Patientco, a patient financial engagement company, I spent several years running a consulting firm focused on helping software companies embed payments and other financial services to their products. Through dozens of engagements, a few consistent patterns emerged: The most successful software […]
4th Oct 2023
Payments strategy
2 min read
Two questions to ask your embedded payments provider (before you sign that agreement) Transparent, honest pricing adjusts as payment volume grows.
20th Feb 2023
Payments strategy
4 min read
Contract terms that add (or subtract) enterprise value
16th Feb 2023
Payments strategy
5 min read
5 ways to scale and monetize payments
16th Feb 2023
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