2025 Year in Review

2025 was an exciting year at Rainforest! The highlights:

• Hosted the first ever Vertex: The Vertical Software Conference with over 200 attendees and an NPS of 75.
• Launched The Payments Strategy Show podcast with 31 episodes and more than 5000 downloads.
• Closed a $29M Series B led by Matrix Partners and Infinity Ventures with participation from Accel and Tech Square Ventures (and grew revenue 10x from Series A to Series B).
• Signed dozens of new software platforms representing billions of dollars in additional processing volume – and bringing our platform client count to nearly 100.
• Featured in Crunchbase News, The Financial Technology Report, and I/O Podcast. 
• Won several awards, including Built-In 2025 Best Places to Work, Global Financial Market Review Best Payment Technology Innovation USA 2025, and US FinTech Awards 2025 Team of the Year.

‍

Here are a few of the wins our platform clients achieved this year:

• One platform for non-profits migrated more than 1,600 merchants in just a few weeks
• Another platform migrated 88% of their volume in a few months with our proven migration messaging and communications strategy
• Several platforms completed implementations in just a few days
• A platform reduced chargebacks due to fraud by 90% with our embedded 3DS solution
• A field services platform signed their biggest merchant yet after our Platform Success team helped overcome the merchant’s pricing objections

‍

We also released new features to deliver an even better merchant experience and help our platform clients drive payments adoption, volume, and revenue. With these updates, platforms can:

• Reduce ACH returns and enable T+2 ACH payments (for merchants on qualified platforms) with validated and balance-checked ACH
• Get more control over merchant billing and deposit timing with dynamic billing fees, configurable deposit timing, and more
• Support compliant surcharging with real-time BIN lookup
• Enable Interactive Voice Response (IVR) payments to help merchants get paid 24/7

‍

As we move into 2026, we’re excited to continue this growth, deliver on an impactful product roadmap to drive even more volume for our platform clients, and provide the best merchant experience and support in the industry.