The culture behind the code: How Rainforest builds embedded payments you can trust

One of the most important values at Rainforest is simple: Focus on Quality.

In payments, quality isn’t a bonus, it’s a requirement.

A missed deposit, a failed transaction, a vague support flow -- those aren’t just bugs, they’re broken trust.

And trust is everything when you’re powering other businesses behind the scenes.

That’s why we build with precision. From real-time merchant onboarding with Plaid to fully white-labeled reporting and chargeback tools, our product is designed to feel effortless because we work hard to make it that way. 

We help platforms cut 20–30 bps (or more) in passthrough costs. We support complex implementations and onboardings without compromising speed or control. Every detail matters.

But how we work is just as important as what we build.

We sweat the details internally just as much as we do directly with our platforms. Whether it’s how we manage incidents, scope new features, or provide support across teams for one another, we hold a high bar. Not because it’s easy, but because we know that quality compounds. It shows up in the product. It shows up for our platforms. And it shows up for each other.

Quality is a discipline. It’s a culture. And it’s a promise we make to all our clients, as well as to every member of our team.

If you’re exploring embedded payments and looking for a team that obsesses over doing things right, we’d love to talk. 

And if you’re someone who loves high standards, great teammates, and hard problems, we are always looking to add great new members to our team. Learn more and see open roles on our Careers page.

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