The PayFac Path: Hard-Won Payments Lessons with Zaiaad Khan

Building an embedded payments strategy that actually works requires more than just enabling checkout. It demands a clear view of what you're building, who owns the compliance and risk, and when the math actually makes sense to take on more of it.

In this episode, Dogpack’s Chief Revenue Officer, Zaiaad Khan joined host Aaron Steinberg, VP of Revenue at Rainforest, to discuss his extensive experience in payments, how he thinks about embedding payments into software platforms, and the hard-won lessons behind choosing the right PayFac model for your business. 

They discussed: 

• Payments infrastructure is the central nervous system of your business, not an afterthought
• Why vertical SaaS platforms are falling into significant payments volume without truly understanding their own cost center
• How to approach the PayFac decision – it isn't triggered by a single milestone, but by a confluence of pressures
• Key differences between different PayFac models and how to evaluate which makes sense for your business
• Why transparency about pricing and interchange is still a competitive differentiator in payments

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