What’s a Head of Payments? Why every vSaaS platform needs one with Becky Kopplin & Adam Chong

Nobody grows up dreaming of becoming a Head of Payments. Well… maybe a few! 

In fact, about 86% of our guests on The Payments Strategy Show got into payments by accident.

Yet for vertical SaaS platforms, this role can make the difference between payments that thrive and payments that stalls. It’s one of the most cross-functional jobs in software, and one of the hardest to hire for.

In this episode, Becky Kopplin, VP Payments and Adam Chong, Portfolio Growth Strategist both at Rainforest, joined host Brooke Smith to pull back the curtain on the head of payments role. They cover what the job involves, why where the leader sits in the org matters, and how to build a career in payments. AND what in the world is a Head of Payments?! 

They discussed:

• What a Head of Payments actually does, and how it differs from running payments off the side of someone’s desk
• Why CEO commitment and a seat at the table matter as much as the title
• A day in the life, from firefighting to contracts to product briefs and the occasional hostage negotiation
• Why this role and a strategic program manager is often the dream team
• The costliest payments mistakes to avoid, and how to build a career as a Head of Payments

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