How Tap to Phone is accelerating the shift to digital acceptance with Mastercard's Sukhmani Dev

Tap to Phone has been technically possible for years. So why is adoption only now taking off?

The answer has less to do with the technology itself and more to do with ecosystem maturity, merchant demand, and the power of industry cooperation. 

For vertical SaaS platforms, the opportunity is significant. But only for those who understand where Tap to Phone actually fits in their workflow and commerce strategy. 

In this episode, Sukhmani Dev, Head of Digital and Acceptance Products at Mastercard, joins host Becky Kopplin, VP Payments at Rainforest to share what vertical SaaS platforms need to know about Tap to Phone.

That’s everything from implementation to adoption and to the verticals where it's having the biggest impact.

They discussed:

• The role merchant demand and consumer expectations are each playing within Tap to Phone adoption 
• How Tap to Phone is transforming payment experiences across healthcare, field services, and nonprofit verticals by reducing friction and accelerating cash flow
• Why Tap to Phone is less about replacing terminals and more about accelerating the shift from cash and checks to embedded digital payments
• The key metrics software platforms should track when rolling out Tap to Phone 
• Why a partnership is the most important ingredient for a successful launch, and how working with the right provider gets you to market faster

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