The fight against fraud starts with mindset (not technology) with Dwayne Gefferie

April 22, 2025

Fraudsters are evolving fast. How can software platforms and payments providers stay ahead?

On the latest episode of The Payments Strategy Show, Dwayne Gefferie and Joshua Silver discussed the answers to this question and many more.

Dwayne is known for his contrarian perspectives and deep expertise in payments data and risk management, so this episode goes into the weeds on auth rates, risk management, payments orchestration, and the state of the industry.

Dwayne and Joshua covered:

  • The most important payments metric for software platforms to optimize at each stage of growth
  • How scammers are evolving, and what platforms and payments providers need to do to stay ahead
  • Legacy mindset challenges that the payments industry needs to overcome in order to fight fraud
  • The optimal approach to payments orchestration and at what stage platforms should start experimenting
  • Honest assessment of Stripe, Adyen, and Fiserv – both strengths and competitive challenges

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