How to surcharge the right way (and when to surcharge at all) with Becky Kopplin

The most frequently asked questions about surcharging tend to focus on surcharging compliance.

Compliance is important. But the first question should be “is surcharging even the right solution?”

In this episode, Rainforest VP of Payments Becky Kopplin joins host Joshua Silver to share their insights on both questions. They discussed when to consider surcharging, which problems surcharging does (and does not) solve, and – if you do decide to surcharge – how to be compliant.

This conversation covers:

• Surcharging, convenience fees, technology fees, and discounts – exactly which fee models are subject to surcharging rules and why
• How card networks enforce surcharging rules and the consequences of non-compliance
• 3 must-haves for compliant surcharging and how to approach each
• Hidden costs of surcharging and how to decide if it should be a priority for your platform
• One specific use case where surcharging can significantly accelerate card adoption

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